We're thrilled to announce Flow Agents, our most significant product update of the year. Flow Agents introduces a revolutionary visual editor that makes building sophisticated AI voice conversations as simple as drawing a flowchart.
What is Flow Agents?
Flow Agents is a drag-and-drop visual builder that allows anyone—regardless of technical expertise—to create complex conversation flows for AI voice agents. Think of it as building a decision tree, but with the full power of AI-driven natural language understanding.
Key Features
Visual Flow Builder
Our intuitive canvas lets you design conversation paths by connecting nodes that represent different stages of a call:
Smart Variables
Capture and use information throughout the conversation with our variable system. Extract data like names, account numbers, or preferences, and reference them in subsequent interactions.
Built-in AI Intent Recognition
Each node can leverage our AI to understand customer intent, even when they phrase things differently than expected. No more rigid script matching—your agents understand natural language.
Real-time Testing
Test your flows instantly with our built-in simulator. Speak to your agent in development mode to verify the conversation works as expected before deploying to production.
Use Case Examples
Appointment Scheduling
Create a flow that:
Lead Qualification
Build a qualification flow that:
Technical Support
Design a support flow that:
Getting Started
Flow Agents is available now for all Onvea Calling customers. Here's how to get started:
What's Next
This is just the beginning for Flow Agents. Our roadmap includes:
We can't wait to see what you build with Flow Agents. Share your creations with us on social media using #FlowAgents!